Fear fear itself.
In business and in life, the one thing that prevents positive change is fear.
The world cycles through new and old, phases through good and bad, repositions the “numbers ones,” gives weight to the light, and accelerates the persistent.
It’s a crucial element of sustainability.
Your customers are your oxygen supply. If they disappear, so do you.
What you do right for someone can come back many times more by a “different someone.”
Customer service breaks down into several categories: